Built for Hospitality.
We help independent hotels and restaurants build a brand worth booking - and a digital presence that earns direct revenue.
We help independent hotels and restaurants build a brand worth booking - and a digital presence that earns direct revenue.
The Lobby: Hotel Email Marketing Agency. Turn past guests into repeat bookers. Build the email channel that keeps your property front of mind — commission-free.
We build a segmentation strategy that sends the right message to the right guest at the right moment.
Drive upsells, set expectations, and build excitement with pre-stay email sequences for arriving guests.
Turn happy guests into reviewers and repeat bookers with automated post-stay campaigns.
Fill quieter periods with targeted promotional emails sent to your most engaged guest segments.
Welcome sequences, loyalty flows, and re-engagement campaigns that work 24/7 without manual effort.
Open rates, click rates, conversion, and revenue attribution — clear reporting on what your email channel is delivering.
Don’t hesitate collaborate with expertise- Let’s Talk
We audit your existing list, past campaigns, and guest segments to identify what's working and what's not.
We design on-brand email templates and write copy that drives opens, clicks, and bookings.
We set up your automated flows and launch first campaigns, optimising for engagement from day one.
Monthly reporting on list growth, revenue generated, and campaign performance — with continuous improvement.
Don’t hesitate collaborate with expertise- Let’s Talk
No. We work with properties at all stages. If your list is small, we'll build strategies to grow it — from website capture to post-booking opt-ins.
We work with Mailchimp, Klaviyo, ActiveCampaign, Revinate, and other hospitality-specific platforms. We'll recommend the right tool for your setup.
Yes. Direct email lets you offer exclusive rates to past guests with zero commission. Done well, it's one of the highest-ROI channels available to hotels.
Well-run hotel email programmes typically generate 15–30% of direct revenue from a relatively small spend. We'll set realistic benchmarks for your property.
Yes. We handle strategy, copywriting, design, build, and deployment. You review and approve; we handle the rest.
Don’t hesitate collaborate with expertise- Let’s Talk
